How Automattic’s internal blogs became the company’s reservoir of institutional wisdom and memory.
Every business finds itself in difficult situations every once in a while. How do you tackle them with a globally distributed workforce?
Our brains are optimized to process in-person communication. What happens when we need to adjust to seeing a grid of faces on a screen?
It’s not news that 90% of communication is non-verbal, and that nuance and subtlety are lost over written messages. Be conscious of this. With lots of our communication now written (when previously you might’ve popped over to someone’s desk) it’s good to head off the risks of such interaction with a wise interpretive principle through […]
Key questions you should ask, and how to communicate.
Sonal Gupta leads Automattic’s Other Bets division, a team that develops experimental products that hover around Automattic’s core business. She relies on her legal background in order to clearly communicate the team’s new ideas to the rest of the company.