Written Communication Tip: Assume Positive Intent

It’s not news that 90% of communication is non-verbal, and that nuance and subtlety are lost over written messages. Be conscious of this.

With lots of our communication now written (when previously you might’ve popped over to someone’s desk) it’s good to head off the risks of such interaction with a wise interpretive principle through which to view your exchanges: Assume Positive Intent. 

The Memrise team

In a recent Zoom chat, Matt Mullenweg shared work-from-home advice with the team at Memrise. They’ve compiled Matt’s 10 top tips, including advice for teams who are likely communicating much more in written form than they’re used to. Read and listen to more best practices on the Memrise blog.

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