Making Sense of the New Normal

In just a few months, remote work went from an anomaly to the new normal.

But as the world navigates both a global pandemic and an economic meltdown, remote work is now widespread but also completely unlike our experiences just a year ago when this podcast debuted.

The current reality is much more complicated than simply deciding what software to use, or learning how to manage asynchronous meetings on Slack or Zoom. People aren’t just adapting to working at home (if they are able to work at all), they’re also adapting to working alongside other family members in the same house, social distancing, and trying to manage schedules while caring for sick family members or homeschooling their kids.

It’s a stressful period for everyone, but perhaps also an opportunity to question our preconceptions about work and how we keep each other safe.

The number-one thing we recommend is kindness — giving our coworkers, families, and friends space to adapt and adjust and plan. Assume positive intent.

With that in mind, here are some recent posts from our colleagues at Automattic about navigating the world of distributed work in the weeks and months to come.

U.S. Federal Employees Lose Remote Work Perk

Despite the rise of distributed work across the corporate world, the Trump administration is pulling back. In a departure from the previous president’s move toward distributed work, multiple federal agencies are ending remote work provisions and mandating co-location.

Trump’s war on telework represents a milestone in how his administration is changing the culture of the federal government as it seeks more accountability from employees — and moves to weaken their unions. Employees are chafing at their lost freedom, but the managers reining them in say that, in the long run, taxpayers benefit. Overall, data on productivity is inconclusive, workplace experts say.

Read the full story at the Washington Post.

Atlassian Makes a Big Distributed Move

Atlassian, the development company behind Jira, Trello, and other software tools for work, has announced that 8% of the company’s workforce — some 300 employees — are now working remotely

The Australian company dipped its toes into distributed work after its acquisition of Trello, which was already mostly remote. They researched the model, assessed their readiness, and developed a pilot program for their Jira Service Desk product. 

The company has also instituted a number of rituals to better include these workers. For De Coninck and her colleagues, this includes the life-size cutouts of each remote worker, as well as a weekly Wednesday morning session where everyone on the team calls in to work together. The team also dials in for Friday evening social time where they can hang out, play video games or simply have a drink over a video call and bond as colleagues. 

Read the rest at CNBC.com.

To Remake Tech, Remake the Tech Company

Anil Dash has been blogging for 20 years, getting his start during the medium’s earliest days. In the summer of ‘99, he was looking for a way to pass the time during his three-hour train commute. Having recently discovered a small community of techie bloggers, Anil thought he’d try his hand at this emerging craft. Back then, bloggers had to overcome technical hurdles that are unthinkable to those who’ve grown up with established blogging software (like WordPress.com). But despite these challenges, something about blogging clicked for Anil. Putting his thoughts online helped him collect and refine his thinking. Plus, it was fun. Later that year, Anil was invited to a bloggers’ dinner in New York City, which he says included “all” of the bloggers — a group small enough to fit around a couple of tables in a Mexican restaurant. 

More

The Importance of IRL in a World of Screens

Since launching the Distributed podcast, we’ve learned that most distributed companies host in-real-life (IRL) meetups in order to promote social cohesion and a sense of collaboration among colleagues who might not otherwise ever spend time face-to-face. As much as leaders at distributed companies value the many benefits of remote work, they also recognize the importance of meeting in person. Automattic CEO Matt Mullenweg has blogged about the connection between meeting up IRL and the health of a distributed company, and has encouraged individual teams of Automatticians to meet every year in various locations around the globe. 

More

Inside Toptal’s Distributed Screening Process

In tech hubs like San Francisco and New York, the demand for top-tier talent can outstrip supply, so HR departments find themselves in a fierce competition for local job applicants. In response, some companies have turned to the distributed model, which allows them to reach beyond hub cities and to access qualified candidates around the country and internationally. Hiring for distributed positions comes with its own set of challenges, though. 

More